FAQ’s

How do your services work?

  • We have a free introductory call to learn more about your organization, how it works, and what you're looking to achieve. 
  • We'll send you a recap of our call and a free quote with suggested services based on your individual, specific needs. 
  • After your review, we'll make customizations and tweak the project proposal and timeline to guarantee we reach the exact outcome(s) you're looking to achieve. 
  • As soon as we determine your perfect mix, we will get to work on activating your community!


Typically, our engagements are 4-8 week immersive and fully-tailored projects that include assessment, evaluation using our award-winning community building framework, customized recommendations, and most importantly: a hands-on transfer of knowledge and a guided implementation process.

Why Community? What are the benefits?

It doesn't matter if you refer to them as members, customers, clients, associates, patrons, or otherwise - by activating a community amongst your people, your organization will benefit.

  • Increased engagement and retention
  • Increase in profit and membership numbers
  • A unique, clear identity in the marketplace so you stand out from the competition
  • Longer lifetime value of members
  • Freeing up operational bandwidth within your team
  • Member-led innovation and R&D
  • A membership base that has FUN and enjoys being a part of your community


Just to name a few!

Each organization can attain a variety of benefits from community. We'll help you identify those goals, and more importanlty, get you there!

Who do you work with?

Our expertise is how to activate your community. 

Whether you have only a few members, customers, or clients, or you have thousands - if you have a group of people that you want to be more engaged and enthusiastic about your organization, we can help!

We work exceptionally well with membership-driven organizations, for example: chambers of commerce, trade associations, fitness studios, neighborhood groups, political or special interest groups, nonprofits, online communities, coworking spaces, and more. 

If you're still wondering if we're a good fit for you, just contact us and we'd be happy to learn more about your organization and explore the opportunity of working together.

What does it cost?

It all depends on what your needs are!

Projects can range from one-time consultations, to full-service community management services, and everything in-between.

A few examples of how we may price a project:

  • One-time consultation: priced by the hour
  • Delivery of DIY tool-kit: priced by the hour + depth of development
  • Full-service community management services: priced by length of project, amount of implementation training for your team, optional delivery of operation manual, frequency of management services, frequency of future trainings etc. 
  • A custom project: custom pricing!


Every project can vary, so let's discuss your needs and goals. 

Contact us with any questions you have, or to schedule your free assessment. 

Let's talk.

Let's have a quick chat to learn more about you, your organization, and your goals. No pressure, no obligations, just a casual conversation.

SCHEDULE A CALL WITH US